1537452835-anonymous-gnet

Description
My account has been blocked, I am Victor Ibanez from course ASC 18-1. I have tried many times the option "recover password", for about a month already. Please have an answer for me. Associated e-mail is victor.ibanez@marina.pe
Date Comment
09/24/2018 - 12:57

Dear Victor,

I checked and your account is not blocked; however, your password is expired. Please go to this page and view the instructions and videos on how to have reset a new password and regain access to your account. https://globalnetplatform.org/guide/Login-and-password/583/  If you are not receving the email to your work Inbox when you follow this process, the it may be getting blocked by your organizations' network restrictions. In this case, you may need to contact your local help desk for assistance.

Cheers,

Lisa

Request Details

Priority:
Medium
Status:
Completed
Age: 5 years 7 months
Category:
My account has been blocked
Organization
GlobalNET Platform
Created: 09/20/2018 - 10:16
Updated: 09/26/2018 - 11:42