1539102034-nancy.parvin-diils

Description
Good Day, I received a 503 Service Unavailable when deleting a post on DIILS Course Group LCHR 19010. The post successfully was removed. See attached screenshot. This was at 12:17 today 10-9-18 Thank you, Nancy Parvin
Expected result
No error and the system to report the post was deleted.
Actual result
A 503 Service Unavailable error. See attached screenshot. Thanks, Nancy
Date Comment
10/11/2018 - 17:48

Sounds great. Thanks!
10/11/2018 - 17:01

Oh that must be what I missed I will try again tomorrow.
Glad you are doing okay.
I will update you tomorrow.
Thank you.
Nancy
10/11/2018 - 16:37

Hi Nancy,

In the cases where you are the sole group manager, you have to go to /edit of the group, change the Author field to "Admin" and then remove yourself as a member of the group. I mentioned that before because the system will not allow you to "abandon" the group if you are the Author too because it means you are the group owner too. All courses and group must have at leasr one group mgr. Lots of wind and power was out for 4 hours, but good otherwise!

Cheers,

Lisa
10/11/2018 - 15:43

Sorry Lisa to re-open this but I am trying to remove nancy.parvin from 2012 Photos and ILOMO 15 groups for example and it is not working. Using Firefox on my home PC with Widows 10.
I am receiving a message internally that nancy.parvin has been added.
I am doing it from Manage members list of members, selecting my nancy.parvin username and selecting remove from group in the menu above the list Operations.
I have a lot to do. I want to remove my nancy.parvin from all groups older than 2016 except for a few that I am still using for public photos and such.
I re-read your message and pretty sure I'm doing it correctly.
After I perform the operation it leaes me in the group so I think the system is automatically adding me because it thinks I want access.
I hope all is well with the storm for you.
Rainy here and more coming tomorrow.
Thank for your support.
Nancy
10/10/2018 - 09:32

Got it thanks Lisa.
10/09/2018 - 16:34

Hi Nancy,

Another thing I noticed that may be contributing to you sometimes getting 503 error is you could use some maintenance on your course and groups memberships as you have a great many in your course and groups lists. You can, as you know, remove yourself in cases where you'd just a member, either directly in the Manage members of the group or from the Unsubscrbe action on the Group or Courses tabs of your My GlobalNET.

Another option is in the case where you're the group manager and no longer are needing to be active in the course or group, you can, assign someone else as the group mgr and remove yourself or in cases where you were the only group mgr, add the "admin" account as group manager and then remove yourself as both group mgr and also change the Author field at the bottom of the /edit page of the group or course, also to "admin" from you.

Llet me know if you have any questions or need assistance. I think you will see good improvement by doing this maintenance.

Cheers,

Lisa
10/09/2018 - 14:08

Hi Nancy,

I took a look at the Watchdog log and didn't see any errors or exceptional activity except I did see that during the time you were doing the deletion, there were a lot of webcrawlers searching the site. That may have contributed to the the error. Did the post delete for you or is this still a problem to look into?

Cheers,

Lisa

Request Details

Priority:
Medium
Status:
Completed
Age: 5 years 6 months
Category:
Other
Created: 10/09/2018 - 12:23
Updated: 10/11/2018 - 11:23