GlobalNET Platform
1540565140-nancy.parvin-diils

1540565140-nancy.parvin-diils

Description

Good Morning Lisa, FYI the mail (envelope icon) is not clearing again after reading internal messages. Mine was working fine yesterday but today is showing 1 unread message and when I go to my inbox all messages are read. Thanks, Nancy

Comments

Date	Comment
02/21/2019 - 15:40	No problem thx Lisa
02/21/2019 - 15:29	Nancy, Based on the strategic pause enacted by DSCA, this ticket request for future development remains in the backlog, however, since we know not when work can be scheduled or when the new contract will be awarded, I'm closing tickets on the GN side, but noting they do remain open on the develpment ticket board. When the stakeholders convene, this can be a topic of conversation with DSCA. Let me know if you have any questions. Will do my best to help! Cheers, Lisa
12/03/2018 - 10:14	Moving to on hold status as team works to prioritize and allocate resources to resolve since we've found the other issue ID'd as 4658
11/14/2018 - 09:58	Nancy, just a quick update. I cannot consistently reproduce this issue yet. Still have the ticket logged, however, team of course, needs to nbe able to replicate in order to resolve. Still working on it. Cheers, Lisa
10/30/2018 - 14:45	Thanks Nancy, for confirming you're seeing what I am. I'll convert this to a ticket for the team to take a look. Cheers, Lisa
10/30/2018 - 10:20	Good Morning Lisa, I went back into my Inbox and went into the unread messages (no messages), went into the read, into manage inbox and on the list of messages for manage inbox I found the unread message. I don't know why it didn't show up in the unread messages list... Wanted to update you. Let me know if you need to do some testing. Have a good day, Nancy
10/26/2018 - 14:32	Sounds like for you this method or what I found didn't ring true for you.
10/26/2018 - 14:06	Oh should have mentioned the envelope now has a 2 next to it...
10/26/2018 - 14:04	Hi Lisa, I get the message "no unread messages". Thanks
10/26/2018 - 14:01	Hi Nancy, Just looked and what I'm experiencing is the envelope icon is working correctly, but the unread messages are not showing in the Inbox as bolded. Would you do the following and report back? Click unread messages on the inbox right and see if messages show up If messages show up, click to read each Report back if the envelope decrease count like is supposed. I feel like the messges not bolded is the issue, but need you to confirm. Thanks, Lisa