1551384644-m.shime-apcss

Description
Download of multiple JPG photos does not seem to work.  
Expected result
The zip file with the JPG immages should open.
Actual result
The files were saved as a zip file and to open them they were converted to PDF which can nnot be opened.
Date Comment
03/13/2019 - 15:27

Hi Michael, may I close this ticket or did you need some further assistance?

Thanks,

Lisa
03/02/2019 - 02:30

I went back to my two workstations on the NIPR and commercial and it worked ok there. I have asked Kevin to look into the settings in the Library and Debbie to check the tablets.
02/28/2019 - 15:51

Hi Michael,

Per our phone call and testing on my end, I encountered no issues downloading the zip file and then all files open as jpg. Tried again via Edge as (you) m.shime and no issues there either. Makes me think there's a setting locally in the browsers. After you check with Debbie, let me know if I can do anything else!

Cheers,

Lisa
02/28/2019 - 15:13

Here is the page containing the photos:

https://globalnetplatform.org/apcss/comprehensive-crisis-management-ccm/...

Request Details

Priority:
Medium
Status:
Completed
Age: 5 years 1 month
Category:
Other
Organization
Daniel K. Inouye Asia-Pacific Center for Security Studies
Created: 02/28/2019 - 15:12
Updated: 03/19/2019 - 14:25