1543268190-nancy.parvin-diils

Description
Hi Lisa, I am unable to upload a profile photo for https://globalnetplatform.org/users/amberward I have two files one is a jpeg and one is a png neither will upload. I just uploaded a png for another instructor. Her account is active and I just successfully put in her long BIO. See attached png file for the profile photo I'm trying to upload. This course starts Thursday and so I scurrying around to get everthing done. Just recieved the final schedule............. Hope you are well. Thanks, Nancy
Expected result
The profile photo to upload.
Actual result
Nothing. No errors. File is recognized as found and file name appears after browsing to the location of the file and double clicking. System says that the changes have been saved. Thanks
Date Comment
11/26/2018 - 17:28

I'm sure Amber would be fine with me giving you permission to login as amber.ward and upload the photo. I hope she will log in as she is one of the main instructors for our new course Legal Aspects of Maritime Security Operations (LAMSO 19010).
Thanks so much.
Have a good evening.
Nancy
11/26/2018 - 17:22

Hi Nancy,

Took a look and while her account is active, she has never logged on since 2014, which was the old system. She needs to log in and accept the terms of use agreement, then set a password for you to be able to add the photo. If she's okay with me simulating on her behalf, let me know and I can bypass and add the photo. Either way, she needs to login at some point :)

Cheers,

Lisa

Request Details

Priority:
Medium
Status:
Completed
Age: 5 years 5 months
Category:
Other
Created: 11/26/2018 - 16:42
Updated: 11/27/2018 - 09:40